At s28, your privacy is our top priority. This document clearly explains what data we collect, why we collect it, and how we keep it secure.
6 core privacy principles s28 follows to protect your data
All your personal data and financial transactions are secured with 256-bit SSL/TLS encryption, making it virtually impossible for hackers to access.
256-bit SSLYou always own the data you share with s28. You can view, update, or delete your information at any time.
Full ControlYour personal data is never sold or shared with advertisers or third-party companies. Limited information may be disclosed only when required by law.
Never soldS28 servers operate in compliance with international security standards. Data protection is ensured through regular backups and security audits.
ISO SecurityYou can opt out of s28 promotional emails and SMS at any time. Every promotional email includes an unsubscribe option at the bottom.
Easy Opt-OutS28's Privacy Policy is built in compliance with the GDPR and international data protection standards. Your rights are recognised globally.
GDPR CompliantImportant Notice: By using s28's services, you consent to this privacy policy. If you have any questions, please contact our support team before using the service.
S28 (referred to herein as "we", "s28", or the "Platform") believes that privacy is a fundamental right. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it protected.
This policy applies to s28's website, mobile application, and all digital services. It applies equally to all s28 users in Bangladesh.
We want you to use our services with complete peace of mind. If anything in this policy is unclear, our 24/7 support team is always ready to help.
This Privacy Policy is effective from 1 January 2026. If changes are made from a previous version, we will notify members by email and in-app notification.
What we do not collect: s28 never stores your password, PIN, or full payment card details. This information is processed in encrypted form only at the moment of the transaction.
S28 collects information through the following methods:
| Source | What Data | Purpose |
|---|---|---|
| Registration Form | Name, Email, Mobile | Account Creation |
| KYC Verification | NID, Address | Identity Verification |
| Payment processing | MFS number, transaction details | Deposits & Withdrawals |
| Platform Usage | Activity Logs | Service Improvement & Security |
| Cookies & Trackers | Browsing Data | Experience improvement |
| Support Contact | Chat & email records | Troubleshooting |
S28 uses your information only for the purposes listed below — nothing else.
S28 protects your data using both technical and procedural security measures:
Security Advisory: s28 will never ask for your password by email or phone. If you receive such a request, please notify us immediately.
S28 uses cookies to enhance your browsing experience. You can manage your cookie preferences at any time through your browser settings.
| Cookie Type | Purpose | Duration | Delete? |
|---|---|---|---|
| Login Sessions, Security | End of session | Required for Core Functionality | |
| Usage statistics | 1 Year | Delete | |
| Saving language & theme preferences | 30 Days | Delete | |
| Relevant Ads | 90 Days | Delete |
Your consent is required for all cookies except essential ones. When you first visit the platform, you will see a cookie consent notice.
As an s28 member, you have the following rights over your personal data:
To exercise any of these rights support@s28.proEmail us or reach out via live chat. We will respond within 30 days.
S28 is firmly committed to protecting children and minors from online gaming. Our platform is strictly for users aged 18 and above.
For parents: If you suspect your child is using s28, contact our support team immediately. We will act promptly.
S28 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | To Provide Our Services |
| Financial Transactions | 7 Years | Legal Obligations |
| KYC Documents | 5 Years | Regulatory Requirements |
| Support Conversations | 2 Years | Dispute Resolution |
| Login Logs | 1 Year | Security Monitoring |
| Marketing Preferences | Until opt-out | Communication Management |
S28's servers are located across multiple countries, which means your data may occasionally be processed outside of Bangladesh. Regardless of where processing takes place, we ensure the same high security standards are always upheld.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to us through the following channels:
Policy Updates: If this Privacy Policy changes, s28 will notify members via email and platform notification at least 30 days in advance. The updated policy will take effect on the specified date.
Your privacy is our highest priority at s28. Enjoy a safe and entertaining experience — join today and get a 100% bonus on your first deposit.